As a public service, the HHSC 2-1-1 Texas website allows website users to electronically submit to the Health and Human Services Commission and to local Area Information Centers e-mails requesting information or assistance. When you send us personal identifying information in a message containing a question or comment by contacting us via e-mail or by filling out our on-line form that e-mails us this information, we use it to respond to your requests. In doing so, we may forward your e-mail or information to other State employees, State contract personnel and/or 2-1-1 service providers who are better able to assist you. We do not provide the content of these e-mails to any other entity, except as required by law or pursuant to a court order.
We strongly suggest that you do NOT submit private, personal, or medical information via these emails.
We do not retain or distribute lists of e-mail addresses to any parties outside HHSC, except as necessary to conduct official State business, and we do not distribute lists of e-mail addresses to non-Governmental entities. 2-1-1 Texas does not retain copies of your e-mail requests or questions, but merely forwards them as appropriate. In the event of any question relating to this site, please Contact Us
The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 526 W. Las Tunas Dr., San Gabriel, CA 91776; Copyright (c) 1983, 1987, 1991, 2001, 2002, 2003, 2004, 2005, 2006, 2007. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.
Registered users can fill out a questionnaire to request referrals to local child care providers. Personal information collected through this questionnaire will be forwarded to a registered child care referral agency and will only be used for the purpose of providing the requested service.
In the future, the Texas I&R Network may allow users to apply for or to be screened for public assistance programs online. Personal information collected through these forms will be forwarded to the appropriate agency and will only be used for the purpose of providing the requested service.
The Texas I&R Network uses server logs and server log analysis tools to create summary statistics about the use of this website. The summary statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas.
For site management functions, information is collected for analysis and statistical purposes. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to outside parties unless required to do so under applicable law.
For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to access the system, to upload or change information, or otherwise cause damage.
The visitor uses this site and information provided on this site “as is,” without warranty of any kind. The Texas I&R Network makes no warranties, either express or implied, regarding the accuracy, timeliness or completeness of the information provided on this site. The Texas I&R Network does not warrant the results obtained from the use, if any, of information contained within this site.
2-1-1 Texas provides information via this website as a public service. This site contains links to other sites. All of the information provided is believed to be accurate and reliable; however, 2-1-1 Texas assumes no responsibility for any errors appearing. Further, 2-1-1 Texas assumes no responsibility for the use of the information provided.